Six Games Privacy Policy

1 Introduction

Six Games operates the online gaming and sports betting platform at sixgames.win and through the Six Games Android app. This Privacy Policy explains how we collect, use, store and protect the personal information you provide when you register, deposit funds, place bets, play games or otherwise interact with our platform.

By registering an account on Six Games, you acknowledge that you have read and understood this Privacy Policy and that you agree to your personal data being processed in the ways described here. If you do not agree, please do not create an account or use the platform.

This policy applies to all registered players as well as visitors who browse the Six Games website without registering. It covers data collected through the website and the Android app equally.

2 Personal Data We Collect

We collect different types of information depending on how you interact with Six Games. Below is a breakdown of the main categories:

We do not collect sensitive personal data such as biometric data, racial or ethnic origin, political opinions or health information unless specifically required by law and disclosed to you at the point of collection.

3 How We Collect Your Data

Six Games collects your personal data through several channels:

Directly from you

When you fill in the registration form, update your account profile, contact our support team or respond to any communications from us, you are providing data directly. This includes your name, mobile number, email address and any other details you submit.

Automatically through the platform

When you visit the Six Games website or use the app, we automatically collect certain technical and usage data. This includes your IP address, device identifiers, browser type and the actions you take within the platform. This data is collected using server logs, cookies and similar technologies.

From payment providers

When you deposit or withdraw funds using JazzCash, Easypaisa, Raast or a bank transfer, the payment provider shares a transaction confirmation and reference number with us. We do not receive your full wallet credentials, PIN or card details — those remain with the payment provider.

From third-party services

In some cases, we may receive data from identity verification providers if we are required to verify your age or identity. Any such provider is bound by confidentiality obligations and data protection requirements.

4 Why We Use Your Data

Six Games uses your personal data only for specific, legitimate purposes. We do not use your data for anything not listed here without notifying you first.

• Account management: To create and maintain your player account, verify your identity and allow you to log in securely.
• Processing transactions: To process deposits in PKR, handle withdrawal requests and maintain an accurate financial record of your account activity.
• Delivering the service: To allow you to place bets on Cricket, PSL, T20 and other sports, play slot games, fish games and live casino titles, and access all platform features.
• Customer support: To respond to your queries, resolve disputes and assist with any account or payment issues you raise through live chat or email.
• Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, account takeovers and any prohibited conduct described in our Terms and Conditions.
• Responsible gaming: To monitor gameplay patterns, flag potentially problematic behaviour and enforce any deposit limits, session limits or self-exclusion requests you have set.
• Legal compliance: To fulfil any legal obligations that apply to Six Games, including responding to lawful requests from authorities.
• Platform improvement: To analyse usage patterns, identify bugs, test new features and improve the overall experience for Pakistani players.
• Marketing communications: To send you promotional offers, bonus notifications and platform updates — only where you have opted in to receive them. You can opt out at any time.

5 Who We Share Your Data With

Six Games does not sell, rent or trade your personal information. We share data only with the following categories of recipients and only to the extent necessary:

• Payment processors: JazzCash, Easypaisa, Raast, bank transfer networks and card processors receive the minimum information required to complete your transaction and verify its legitimacy.
• Identity verification providers: Where age or identity verification is required, we may share your identity data with a trusted third-party verification service. These providers are contractually bound to use the data only for the verification purpose.
• Technology and hosting providers: Our servers and infrastructure are managed by third-party technology providers. These providers operate under strict data processing agreements and may not use your data for their own purposes.
• Customer support tools: Our live chat and support ticketing systems are operated by third-party software providers. Any data shared through support interactions is handled in accordance with their data processing agreements with Six Games.
• Legal authorities: We may disclose personal data to law enforcement, regulatory bodies or other authorities if required to do so by law, court order or where we believe disclosure is necessary to prevent fraud, money laundering or harm.

6 Payments, PKR Transactions & Financial Data

All financial transactions on Six Games are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal through JazzCash, Easypaisa, Raast, a bank account or debit card, the following applies to your financial data:

• Six Games stores transaction amounts, dates, reference numbers and the payment method type — for example, "JazzCash deposit" — in your account history.
• We do not store your JazzCash or Easypaisa account PIN, your mobile banking password or your full card number. These credentials remain entirely within the relevant payment provider's secure systems.
• Your transaction history is accessible to you at any time through your account dashboard. This record is maintained for a minimum period required by our operational and compliance obligations.
• In the event of a disputed transaction, we may share relevant transaction data with the payment provider to resolve the dispute.

If you believe there is an error in your transaction history, contact support immediately with the transaction date and amount. We will investigate and respond as quickly as possible.

7 How Long We Keep Your Data

Six Games retains your personal data for as long as your account is active and for a reasonable period after account closure. The specific retention periods depend on the type of data:

• Account and identity data: Retained for the duration of your account and for a period after closure as required for fraud prevention and legal compliance purposes.
• Financial and transaction records: Retained for a minimum of five years after the transaction date, in line with standard financial record-keeping practices.
• Gameplay and betting history: Retained for a minimum of two years. You can view your own history through your account at any time.
• Support communications: Retained for up to two years after the matter is resolved, to assist in any follow-up queries.
• Technical and usage data (logs): Retained for a shorter period — typically 90 days — before being anonymised or deleted.

When data is no longer required for any legitimate purpose, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8 How We Protect Your Data

Six Games takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, misuse or disclosure:

• Encryption in transit: All data transferred between your device and the Six Games platform is encrypted using HTTPS/TLS. This applies to the website and the Android app.
• Encrypted storage: Sensitive data stored on our servers — including account credentials and identity information — is encrypted at rest.
• Password hashing: Your account password is never stored in plain text. It is processed through a one-way hashing algorithm so that even Six Games staff cannot read your password.
• Access controls: Access to personal data within Six Games is restricted to staff and systems with a legitimate need. All internal access is logged and monitored.
• Regular security reviews: We review our security practices regularly and update them in response to new threats and vulnerabilities.

While we do everything reasonable to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, do not share your login details, and contact us immediately if you suspect unauthorised access to your account.

9 Cookies & Tracking Technologies

Six Games uses cookies and similar tracking technologies to keep the platform working properly and to understand how it is being used. Here is a straightforward summary of what we use:

Essential cookies

These are required for the platform to function. They maintain your login session, remember your language and region settings, and keep your bet slip active between pages. You cannot opt out of essential cookies while using the platform.

Performance and analytics cookies

These help us understand which parts of the platform are used most, where errors occur and how players navigate between pages. This data is aggregated and does not identify you as an individual. We use this information purely to improve the platform experience.

What we do not use

Six Games does not use third-party advertising cookies or social media tracking pixels. We do not participate in cross-site ad tracking networks.

You can control and delete cookies through your browser settings at any time. Deleting essential cookies will log you out of your account and may affect platform functionality until you log back in.

10 Your Rights Over Your Data

As a Six Games player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your registered account details:

• Right to access: You can request a copy of the personal data Six Games holds about you at any time.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can ask us to correct it. Some basic details can be updated directly from your account settings.
• Right to deletion: You can request that we delete your personal data. Note that some data cannot be deleted where we are required to retain it for legal, compliance or fraud-prevention reasons.
• Right to restrict processing: You can ask us to stop using your data for certain purposes — for example, stopping marketing communications — without requesting full deletion.
• Right to data portability: You can request a copy of your data in a structured, commonly used format so you can transfer it elsewhere if you choose.
• Right to object: You can object to your data being used for direct marketing at any time. This will be honoured immediately.

We will respond to all verified data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing the request. We will not charge you for exercising any of these rights.

11 Children and Minors

Six Games is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. The registration process requires users to confirm they are 18 or older, and we may carry out age verification checks at any point.

If we discover or are informed that an account is held by someone under 18, we will immediately close the account and delete the associated personal data, subject to any legal retention obligations.

If you are a parent or guardian and believe your child has registered on Six Games, please contact our support team immediately so we can take appropriate action.

12 Changes to This Privacy Policy

Six Games may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or changes in applicable legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your data, we will notify registered players directly — either through the platform or via your registered contact details — before the changes take effect.

Your continued use of the Six Games platform after an updated Privacy Policy has been published constitutes your acceptance of the revised policy. If you do not agree with the changes, you should stop using the platform and contact support to request account closure.

13 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal data is being handled, please reach out to the Six Games support team:

Email: [email protected]

Live Chat: Available 24/7 through your account dashboard on the Six Games platform or app.

When contacting us about a data rights request, please include your registered mobile number or email address so we can verify your identity and process your request efficiently. We aim to respond to all privacy-related enquiries within five working days.